Shipping policy

Shipping Policy

At Kindred Keepsakes, each piece is thoughtfully handcrafted to ensure it meets our highest standards of quality and safety. Because our products are made to order, please allow up to 7 days for processing before your order ships.

Domestic Shipping (U.S.)

• Orders typically arrive within 5–10 business days after processing.
  

• Expedited shipping options are available for faster delivery.

Order Tracking

• Once your order ships, you will receive a confirmation email with a tracking number.

• Tracking updates may take 24–48 hours to appear on the carrier’s website.

Custom & Personalized Orders

• Personalized items are carefully crafted just for you and are non-refundable, except in cases of defect or damage.

• Please double check all spelling, dates, and customization details before placing your order.

Thank you for trusting us to be part of your family’s most cherished moments. Your keepsakes are made with care, love, and a commitment to quality that lasts for generations.